Contact Us
We're Your Neighbors. Let's Talk.
Real people. Local branches. Ready when you need us.
At River Valley Credit Union, you're never just a number in a queue, you're a member of our community. Whether you have a question about your account, want to explore a loan, or just need to point yourself in the right direction, we're here to help. Reach us the way that works best for you.
Find Your Nearest Branch.
Three local locations. All fully staffed. All ready to help.
Ada (Main Office)
7177 Headley St SE Ada, MI 49301
PO Box 493, Ada, MI 49301
Call or Text: (616) 787-7481
Fax: (616) 676-8145
Monday through Friday, 9 AM to 5 PM
Lowell
2500 W. Main St Lowell, MI 49331
PO Box 160, Lowell, MI 49331
Call or Text: (616) 897-0564
Fax: (616) 897-5320
Monday through Friday, 9 AM to 5 PM Saturday 9 AM–12 PM, drive-thru only
Edmore
1369 Industrial Park Dr Edmore,
MI 48829
PO Box 500, Edmore, MI 48829
Call or Text: (989) 427-5621
Fax: (989) 427-5523
Monday through Friday, 9 AM to 5 PM Saturday 9 AM–12 PM, drive-thru only
Need to find a branch or ATM outside our area?
River Valley members have access to thousands of shared branch locations and 30,000+ surcharge-free ATMs nationwide.
Prefer to Reach Us Directly?
Call or Text
Our member service team is just a call or text away. Whether you have a quick question or need more in-depth help, we're here.
Main Number: (616) 787-7481
Toll Free: 1-877-710-3780
CU Talk (Automated):
1-616-285-5720 | Toll Free: 1-800-860-5704
Send a Message
Use our secure contact form below to reach us anytime. We'll get back to you as soon as possible during business hours.
Visit a Branch
Sometimes it's just easier in person. Stop by any of our three locations and a team member will be happy to help.
Send Us a Message.
Have a question, comment, or want to learn more about a product or service? Fill out the form below and a member of our team will be in touch.
Please note: Email and standard contact forms are not secure. For your safety, do not include confidential personal or financial information, such as your Social Security number, account numbers, or passwords, in this message. For account-specific assistance, please call us directly at (616) 787-7481 or visit a branch.
Not Sure Where to Start? That's What We're Here For.
Whether you're a long-time member or just thinking about joining, there are no dumb questions at River Valley. We're a community credit union and that means we take the time to actually help.
Think River Valley First, and let us meet you where you are.